Global Support Engineer (CRON CTP equipment) állás, mérnök, Mérnökállások.hu

ECO3 BV Magyarországi Fióktelepe

ECO3
You print. We care.

We are looking for a

Global Support Engineer (CRON CTP equipment)

If you’re excited about the opportunity to join our Team and contribute to our mission, please submit your resume detailing your qualifications and experience. We can’t wait to welcome you!

About Us

At ECO3, we’re more than just a company-we’re a community of innovators and problem-solvers. As a leading global supplier of prepress systems to the printing industry, we provide integrated solutions that boost productivity, cut costs, and promote sustainability. From printing plates to workflow software, we’ve got the tools to make your print process smoother and greener. Our company is a vibrant and inclusive workplace where creativity and collaboration are at the heart of everything we do. We believe in fostering a supportive environment that encourages professional growth. Join us and be part of a team that values innovation and excellence. You print. We care.

Job details, tasks

Providing worldwide technical assistance through technical notes & documentation, via phone/email, and when necessary on-site at the customer as a product specialist.
Delivering technical training globally: both for customer service technicians and through “train-the-trainer” programs for system-related introductions, improvements, new features, and software.
Supporting beta-testing through testing, installation, basic training, and continuous support.
Reporting customer issues, recommendations, and other process-related problems.
Diagnosing, resolving, and repairing system issues remotely to support local technicians.
Preparing monthly reports for meetings, covering issues related to the product portfolio.
Creating and maintaining up to date technical documentation.

What essential skills and qualifications do we expect?

Fluent English speaking and writing skills,
Training skills,
IT skills,
Electromechanical engineering bachelor or master degree,
Experience with CRON CTP equipment of 4 to 6 years is an extra advantage,
Willing to travel 25% to 30 % of working time time across Europe.

We offer:

A friendly and supportive work environment.
A cozy office space with a break area for relaxation and socialization.
Extra benefits, including PPE & MyBenefit platform.

Location:

Home Office with travel activities within Europe.

How to apply:

The contact person is:Tim Saalwächter (HR Specialist)
If you are interested in this position, please send us your application with the position name in the e-mail subject to the following e-mail address: cv@mernokallasok.hu or click on to [jelentkezés az állásra]